11016502694 Kenmore Washer - Instructions
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- Customer:
- Dennis from Oak Island, NC
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The movers broke both water intakes off flush with the back of the machine
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.
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- Customer:
- floyd from Slidell, LA
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
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- Customer:
- Paul from Painesville, OH
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water was leaking at the pump
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.
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- Customer:
- Steve from Cypress, CA
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
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- Customer:
- John from Oklahoma City, OK
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Washing machine leaking water
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!
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- Customer:
- Andrew from Virginia Beach, VA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No cold water supply/slow cold water fill
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.
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- Customer:
- GREIG from CARTERSVILLE, GA
- Parts Used:
- W10820051
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
washer overflowing
Repair was easy enough by just unlocking the tab and twisting the switch out from under the control panel. For me though, this did not fix my overflowing issue. After more research I found the inlet valve needed to be cleaned out.
I respect that electrical parts are non-returnable as I am in the auto parts business.
I respect that electrical parts are non-returnable as I am in the auto parts business.
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- Customer:
- TONYA from DISTRICT HEIGHTS, MD
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
my cold water did not run in the machine and it would not rinse
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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- Customer:
- Chuck from South Holland, IL
- Parts Used:
- 285790
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
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- Customer:
- michael from westmoreland city, PA
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
water leaking from pump
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
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- Customer:
- Dale from West Branch, MI
- Parts Used:
- 3949247
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Lid Switch broke off at screws
First off it was much easier after watching the video that was on PartSelect website. It was a very good description of how to do the repair. The main thing is to have enough room to be able to move the washer around and be able to get around it.. Our washer and dryer are in our 1/2 bath so we had to completely unhook the dryer to move it out of the way to have room to work around the washer.. It was still a tight squeeze but it was pretty quick and easy once we got the area where the lid switch is attached. The only trouble we had was putting the front of the washer back on the tub correctly. That was mainly in part with not having enough room to move around. It was easy enough that is was worth saving the service call from the repairman. The most help was watching the video. Thanks PartSelect for your help.
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- Customer:
- Ron from Hibbing, MN
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water Inlet Valve
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
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- Customer:
- Louise from Bridgewater, NJ
- Parts Used:
- 3949247
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Machiine would fill with water and then stop cycle. I determined that it was the lid switch because that is the sam e thing th emachine does when the lid is up.
Followed some very handy instructions I found on the web.
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
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improper or no hot water flow
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.
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- Customer:
- Andrew from San Rafael, CA
- Parts Used:
- 3949247
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Broken Lid Switch
Washing machine is in a closet - tight space - was able to disconnect switch panel following other instructions, 2 screws on back, vertical // 2 screws near top corner on back, horizontal.
Pulled switch box off, could not get top sheet of washer off though, needed to detach side panel from back panel and lean the washing machine exterior panels fwd, and reach in from the back to disconnect the swicth ground, then pulled the lines, and disconnected the switch.
Then while still leaning the unit fwd, reconnected the ground for the new switch assemply, got it in the small clips leading back to control panel, fed the switch back into the control panel and reconnected.
Then, leaned unti back into place and got the panels lined up again, reset the control box, fiddles with the s clamps, and just tightened up the 4 screws.
Done.
Pulled switch box off, could not get top sheet of washer off though, needed to detach side panel from back panel and lean the washing machine exterior panels fwd, and reach in from the back to disconnect the swicth ground, then pulled the lines, and disconnected the switch.
Then while still leaning the unit fwd, reconnected the ground for the new switch assemply, got it in the small clips leading back to control panel, fed the switch back into the control panel and reconnected.
Then, leaned unti back into place and got the panels lined up again, reset the control box, fiddles with the s clamps, and just tightened up the 4 screws.
Done.
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