11060936990 Kenmore Dryer - Instructions
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Dryer drum was not turning when started.
I moved the dryer to a location where I could get to both the front and back sides. I opened the back by first removing the top cover and then the back. It requires either a Phillips head screwdriver or a quarter inch socket. In addition, it requires removing the four power wires which connect to the computer. If you are unfamiliar with the wiring layout, take a photo with your cell phone which you can then refer to when re-assembling. Once the back was removed, I saw that the belt was still intact, but the pulley which provides tension to the belt was frozen. Take a photo of the belt route between the motor and the pulley. Try to get the spring position in the photo. Remove the belt from the pulley by reducing the tension and then sliding the belt out (this assumes the belt is not broken). The pulley arm is held in place by a single bolt which can be removed by a socket set. Remove the arm with the pulley attached. Examine the pulley to figure out why it is frozen. In my case, the pulley had been frozen for some time and the belt had actually chewed through the pulley and was sliding (polishing) on the pulley axle? I used a pair of pliers to loosen the destroyed pulley by rotating it back and forth over the axle while gripping the arm the axle is attached to. As it loosened up I worked it off the axle. I used a cloth to clean the axle of grime from the belt, pulley, and dryer lint. The new pulley comes with a washer and triangular plastic "fastener". First you put on the washer, then the pulley and then you secure it on the axle by sliding the triangular fastener over the axle so it sits in a small grove near the end of the axle. Then put the pulley arm back by replacing the bolt. Make sure you do not overtighten the arm since it is intended to rotate about the bolt. If the dryer belt breaks, the spring will pull the arm down and throw a cutoff switch. Its operation should be obvious. Once the arm is back in place, refer to your photo and replace the spring (this can be tricky and frustrating, particularly if you don't use something like needle nose pliers). Once the spring is in place, depress it and re-install the dryer belt. Refer to the photo you took earlier if you've forgotten how the belt was routed. Then re-install the dryer's back panel, re-attach the electric wires (again refer to the photo you took earlier), and re-attach the top cover. You might want to test your handiwork at this point before you reconnect the dryer vent
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- Customer:
- Dennis from Redondo Beach, CA
- Parts Used:
- WP691581
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The Dryer would not start
First and most important was to unplug the unit.
I removed the 2 screws that hold the lint screen shoot to the top cover and then simply popped the top of the machine open using 2 screw drivers and
gently prying it up. I raised the top cover about 8 inches and supported it with a block of wood.
I opened the front loading door and removed the 2 screws that hold the door actuator switch while holding the switch on the inside so that nothing would fall down into no mans land. Once the switch was loose I pulled it into view and could see that the actuator spring was broken. I used the search at the Part Select Web site and found the placement part very easy. I was amazed that the part was shipped and delivered to my house the very next day. The actuator spring simply snaps into place and I assembled it in the reverse order of removal, I removed the block of wood and snapped the top back into location and reinstalled the 2 screws for the lint screen shoot . I plugged the dryer in and it work perfect. I can't say enough about how well the experiance with Parts Select went, I will recommend them to others.
I removed the 2 screws that hold the lint screen shoot to the top cover and then simply popped the top of the machine open using 2 screw drivers and
gently prying it up. I raised the top cover about 8 inches and supported it with a block of wood.
I opened the front loading door and removed the 2 screws that hold the door actuator switch while holding the switch on the inside so that nothing would fall down into no mans land. Once the switch was loose I pulled it into view and could see that the actuator spring was broken. I used the search at the Part Select Web site and found the placement part very easy. I was amazed that the part was shipped and delivered to my house the very next day. The actuator spring simply snaps into place and I assembled it in the reverse order of removal, I removed the block of wood and snapped the top back into location and reinstalled the 2 screws for the lint screen shoot . I plugged the dryer in and it work perfect. I can't say enough about how well the experiance with Parts Select went, I will recommend them to others.
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- Customer:
- Jerry Duty from Fort Walton Beach, FL
- Parts Used:
- 279640
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
idler pully sqwieling
once the back is off remove belt from tentioner and remove v clip. smooth shaft with wd-40 and scotch brite , then install new idler replace v clip
and your done !!!
and your done !!!
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dryer had no heat, all other functions worked
After replacing the heat element as a guess, (which did not fix it), I measured voltage with a DVOM, found lower cut off switch in op, And thanx to some tips on parts select I ordered the the Thermal cut off kit, fast shipping, installed very easily and all is working properly
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- Customer:
- Rebecca from Laredo, TX
- Parts Used:
- W10120998
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The felt strip on the filter had come undone.
Took the old filter out and inserted the new one- works great!!
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Dryer starts with loud squeak initially. Eventually there was a loud clank and dryer stopped.
Rather than remove the front panels, door, control panel and drum, I noticed 1/4" metal screws on the back panel. There were approximately 6 holding the back panel in place. I did have to remove the top panel as well before removing the back. Once removed I had complete access to the broken idler pulley assembly. I immediately saw the broken pulley. I installed the new one with very little effort. Reset the belt according to instructions from the video. Reassembled, plugged in, hit start and enjoyed the sweet sounds of success. All told it took me about 20 minutes from start to finish.
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- Customer:
- Mandie from Lewisville, NC
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Washer will agitate, but won't spin
I ordered the switch, which is what most people told me the problem was. I didn't have a multimeter, so I couldn't test the current one.
I removed the two screws from above the lid switch, removed the control panel screws on either side, and used a flat screwdriver to pry the top off by popping the clips.
The switch was easy to reach, and I compared the old and new switch after removing the paddle assembly. The new switch has three prongs, whereas my old one had two, so I put the gray wire terminal onto the bottom prong. I set everything down, plugged it in, and tested it, but still no spin cycle.
After some further research, I realized the problem was with the spin solenoid under the washer, or the red wire that leaves the lid switch and goes to the spin solenoid, also called a wig-wag solenoid. (This is a belt driven model, not direct drive.) It's not too common that the solenoids fail, but it is rather common that the wires break inside the insulation on this model.
Moral of the story is always ohm through the switches and wires before ordering replacement parts. (Remember, never ohm through a live circuit.)
I removed the two screws from above the lid switch, removed the control panel screws on either side, and used a flat screwdriver to pry the top off by popping the clips.
The switch was easy to reach, and I compared the old and new switch after removing the paddle assembly. The new switch has three prongs, whereas my old one had two, so I put the gray wire terminal onto the bottom prong. I set everything down, plugged it in, and tested it, but still no spin cycle.
After some further research, I realized the problem was with the spin solenoid under the washer, or the red wire that leaves the lid switch and goes to the spin solenoid, also called a wig-wag solenoid. (This is a belt driven model, not direct drive.) It's not too common that the solenoids fail, but it is rather common that the wires break inside the insulation on this model.
Moral of the story is always ohm through the switches and wires before ordering replacement parts. (Remember, never ohm through a live circuit.)
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- Customer:
- Xiaobin from Cordova, TN
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
One day, I found my dryer continued running after I opened the door. And next day, it stopped working at all. I thought it was time to buy a new one, since my dryer had been used for more than 15 years. But I was curious to know what went wrong, and recalled my friend told me he repaired the door
My daughter found the video on youtube, which showed step by step repairing procedures. I just followed it and fixed my dryer in 15 min.
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- Customer:
- Lynne from Jamestown, CA
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door catch on dryer door broke
PartSelect sent me three different door catches with instructions for choosing the correct one. I did choose and simply inserted it into the slot and voile! All finished and it works great now! PartSelect had the part delivered the day after my order was placed. I would suggest doing business with them to anyone asking who they might contact for a part. I especially appreciated the ease of identifying and ordering from them. I was able to do all of this on-line via their website.
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- Customer:
- LARRY from NEWNAN, GA
- Parts Used:
- WP3387747
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Dryer tumbled but would not heat
Used socket set to remove the two hex-head screws from the bottom flange of the toe panel. Manually pulled the panel out at the bottom, pulled down, and removed the panel. Looked to right and found heater shield. Removed heather shield using socket set. Removed the two wires from the terminal block (had to use a little WD40 to loosen connection and wiped up afterwards). Removed the holding screw holding the heating element using the socket set. Pulled HARD on old heating element using pliers and a rag (protection from accidental cut-sharp edges). Once out, the new element slid in relatively easy. Screwed the new element back into place and re-connected the element wires, then put the heater shield back into place. Put the toe panel back into place. Tested and worked great! The only thing that made this "easy" but not "really easy" is that I had to really pull HARD on the old element to get it out...with the sharp edges and tight fit in play, you'll need to pay attention to safety when removing the old element.
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- Customer:
- John from Midland, TX
- Parts Used:
- W10120998
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
seal for lint filter came off
Pulled out the old and slid in the new filter
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- Customer:
- Mike from Gainesville, VA
- Parts Used:
- WP3405281
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Dryer wouldn't stay started after button was pushed.
Removed the back of the dryer panel and replaced the relay that was not working. The dryer then worked for the next weekend of laundry then the dryer did the same thing at the end of our chores. I then pulled the panel back off and found the control pane (eend heat control) was burned up. I ended up buying a new dryer , a different brand of course, the next weekend. I want to thank your site for all the help. I otherwise would have spent much more on a repairman on items I did/could do myself.
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- Customer:
- Kim K from Hurst, TX
- Parts Used:
- 279640
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Dryer would not turn
My dryer starter squeaking in December 09 and the repairman told me that it would cost between $200-$500. I did not let him fix it as this machine is only 3 years old. When the part finally broke in April 10, I was ready to junk this and just buy a used dryer. My husband went on line and quickly figured out the part he would need to do the repairs. It cost under $20.00. Now my dryer is fixed and running and there are no squeaks. Thank you
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- Customer:
- Robert from TUTTLE, OK
- Parts Used:
- WPW10512946, WPW10314173, WPW10121334, 661570, 279640
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
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- Customer:
- rodney from Mad River, CA
- Parts Used:
- WPW10512946, WPW10359272, WPW10359271, WPW10314173
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
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