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★★★★★
★★★★★
20 Reviews
Fix Number
FIX388034
Manufacturer Part Number
80040
Commonly referred to as dog ears, these agitator directional cogs are manufacturer approved replacement parts that come in a package of 4 and are usually used with direct drive washing machines. We recommend replacing all 4 directional cogs at the same time. The agitator directional cogs reach across the gear teeth in one direction and dig into the gear teeth in the other direction to create the needed agitation. This thrusting motion is what tumbles your clothes during the wash cycle. When the teeth on the outer edge are damaged, the cogs will not engage with the upper agitator, making it impossible to agitate as it should. If your machine makes unusual noises, shakes/moves while operating, or will not spin or drain properly, it may be time to replace them. To access this part, simply remove the softener dispenser and then the agitator cap. You will find them attached to the agitator. Each cog is approximately 1 inch long and made of a durable plastic.
Fixes these symptoms
  • Does not dispense fabric softener or detergent
  • Marks left on clothes
  • Not cleaning dishes properly
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Installation Instructions

John from La Mesa, CA
Upper agitator stopped working
Followed the simple instructions on youtube, searching for "kenmore upper agitator doesn't work." There are a number of videos there. Find the notch on agitator cover and pry off the cover using a flat screw driver. Remove the nut in the center of the agitator using the 7/16 socket with extension. Remove upper agitator (mine came off easily but some may require removing the entire agitator, then pulling off the upper agitator). Remove assembly from inside and replace the dogs. Reassemble. Read more...
Suspension Spring
$8.00
In Stock
Fix Number
FIX11743345
Manufacturer Part Number
WP63907
This suspension spring is a genuine OEM replacement part for a variety of washers and washer-dryer combos. The primary purpose of the suspension spring is to support the outer tub and keep the tub steady during loads that could cause an unbalance. If this part breaks, is worn down, or has stretched out and lost its spring, it could cause the load to be off-balance which can lead to excessive shaking, moving, noise, and leaks. This part is approximately 2 inches in length when compressed, made of durable metal, and is sold individually. For this repair, you will need a 1/4 nut driver, putty knife, flat blade screwdriver, and a pair of needle-nose pliers. Before you begin, disconnect the power, fill hoses, and drain hose to give you easy and safe access (drain hose may release some water, have a small container or towel near by). Your appliance contains 3 suspension springs, so keep this in mind if you need to order multiple of this part. We suggest you purchase several at a time, as they can be very useful to have on-hand.
Fixes these symptoms
  • Leaking
  • Shaking and Moving
  • Spinning Issues
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Installation Instructions

CARLOS from EL PASO, TX
just to understand the type and different model videos
exactly as the video mentioned, just need to explain if some models are alike or different using the same part numbers will be awesome.in my case my washer had the screws in different areas to disassemble and Assembly the spare parts, other than that beautiful idea in sending the link video with the email confirmation let me tell you first class and top of the line customer service rated 5 Stars Read more...
★★★★★
★★★★★
10 Reviews
Fix Number
FIX334650
Manufacturer Part Number
285811
This is an OEM agitator repair kit that includes an agitator cam, four directional cogs, a bearing, thrust spacer, inner cap seal, and washer. These parts are found inside the agitator auger near the top. This kit is used when the top portion of the agitator is not moving correctly but the bottom part is. The agitator is subjected to a lot of force during the wash cycle, so it is common for this part to wear over time, especially if you are consistently over-loading your washer. If your model has a softener dispenser, it will need to be removed to perform this repair. Agitator grease is recommended for this repair, but is not included in this kit.
Fixes these symptoms
  • Does not dispense fabric softener or detergent
  • Leaking
  • Marks left on clothes
  • See more...

Installation Instructions

Jerry from Aransas Pass, TX
Agitator not working correctly and leaking from somewhere underneath.
I watched the videos before I ordered the part and when the order arrived I replaced the parts with no problems. The most time consuming part of the job was cleaning the washer. You will be surprised to find what will accumulate down there after years of service. The order came in in record time so this site gets an A+ for being fast and accurate. No back-orders either. I will surely use for any-other parts I need in the future. Read more...
★★★★★
★★★★★
7 Reviews
Fix Number
FIX1485646
Manufacturer Part Number
285753A
This is an OEM direct drive motor coupling, which provides a cushioned connection between the transmission and the motor shaft. This is the newer version of this part, made with new metal sleeves for added strength. It is located between the motor and transmission on direct drive washers with no belt. If the drive system seizes, the coupling is designed to break to prevent the drive motor from damage. Consequently, this part may need to be replaced as your appliance ages. Never overload your washer, as this can speed up its deterioration. Symptoms of a faulty motor coupling include a washer pumping but not spinning, slow spinning, the washer not agitating, and unusual noises. This coupling kit contains all the parts necessary to replace your existing direct drive motor coupling. Please note, that after replacing the motor coupling your washer may smell like burning rubber for the first few uses, this is entirely normal as the part becomes acclimated to the machine. Each is sold individually.
Fixes these symptoms

Installation Instructions

Joseph from Burnsville, NC
Washer would not spin or agitate
First, I found it very easy to follow the help on your web site to determine the most likely parts that would cause my problems. The direct drive motor coupling could be the cause of both problems. Also the agitator repair kit was the most likely cause of the agitator problem, So, I ordered both parts. When AI received the parts there were videos included instructing every detail for installation. I just followed the video for the direct drive motor coupling and both problems were solved with the one part. It took about 30 minutes and was a simple installation. .Thanks for your good service. It saved me a service call or maybe a new washer and dryer set. Read more...
★★★★★
★★★★★
2 Reviews
Fix Number
FIX10057144
Manufacturer Part Number
W10721967
The washer drive pulley kit is also known as a replacement clutch assembly, or a cam kit. The drive pulley is found at the bottom of your washing machine, mounted to the drive shaft. Common symptoms indicating an issue with the part include the washer having difficulty with the wash and spin cycles, or is making a lot of noise. It is likely that the splines on the assembly have become stripped, and the assembly will need to be replaced. To do this repair you will need to disconnect the power and water supply to your washer, and place the washer on its back to access the drive shaft. This kit contains 6 different certified OEM parts that make up the clutch assembly, which includes the pulley, 13 mm nut, cover, gear, cam, and spring.
Fixes these symptoms
  • Burning smell
  • Noisy and Marks Left on Clothes
  • Spinning Issues
  • See more...
Clutch Assembly
$27.55
In Stock
★★★★★
★★★★★
1 Review
Fix Number
FIX334641
Manufacturer Part Number
285785
This is a genuine OEM replacement clutch assembly for your washing machine. A clutch assembly, also known as a clutch or a washer clutch, is responsible for spinning the tub during the spin cycle. If the clutch becomes worn and is no longer operating properly, your clothes will remain soaked after the cycle is finished. Some other signs it is time to replace the clutch is if your washer is noisy while running, there is a burning smell, or the machine is shaking excessively. This kit comes with the clutch, brake cam driver, spring, retaining ring, and a nylon anti-rattle clip. Before beginning this repair, be sure to disconnect the power and water supply to your machine. Depending on your washer model, you may need an additional person to help lower the machine onto its back, as access to the drive shaft to change the clutch assembly may be easiest through the bottom of the appliance.
Fixes these symptoms
  • Burning smell
  • Spinning Issues
  • Spins slowly
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Installation Instructions

Paul from Mobile, AL
would not spin
well i replaced a lot of parts..but i think it was the the lid switch. but now its brand new..Thanks Read more...
Washing Machine Suspension Rod Kit
$76.15
In Stock
★★★★★
★★★★★
3 Reviews
Fix Number
FIX11703290
Manufacturer Part Number
W10780048
The suspension rods help to keep the tub in your washing machine stable and secure while cycling through your laundry. If your washer is excessively vibrating, moving around, or very loud when operating, there may be an issue with your suspension. This authentic OEM replacement kit includes 4 rods, 4 suspension balls, and 4 bushings. The parts come assembled and ready to be installed. You will need to disconnect the power supply, water inlet and drain hoses from the washer before beginning this repair.
Fixes these symptoms

Installation Instructions

David from Garden Grove, CA
Shaking violently on spin cycle.
I removed the top section and control panel(disconnected one hose and electrical connector . Layed complete washer on back side. Slid washer bucket up towards the top. Installed all 4 rods into place. Then tipped washer back on its legs and reassembled. Rechecked washer was level. Note: I inspected the old rods and compared to new and found no issues with old ones. Most likely weak springs. Runs like new now. Also noticed before complete barrel was hanging low and is now higher with new rods installed. Read more...
Suspension Rod Kit
$82.16
In Stock
Fix Number
FIX11703288
Manufacturer Part Number
W10780045
Fixes these symptoms
Drive Belt
$19.69
In Stock
★★★★★
★★★★★
1 Review
Fix Number
FIX11747978
Manufacturer Part Number
WPW10006384
The drive belt works with the pulley in your washer in order to spin the tub. If you notice a burning rubber smell, your washer has become excessively noisy, or it will not spin, it could indicate an issue with the drive belt. Over time the belt can become worn and snap, or it can become loose and no longer provide the proper grip to spin. This is a genuine OEM part for your washer that is black in color and made of rubber.
Fixes these symptoms
  • Burning smell
  • Noisy and Marks Left on Clothes
  • Spinning Issues
  • See more...

Installation Instructions

Daniel from MONTGOMERY, LA
Belt was worn
Unplug electricity. Disconnect water lines and drain line so you can tilt machine on its side. Take two screws out that holds pulley cover. Take screwdriver to gently remove old belt off pulley by turning and removing belt. Place new belt on motor sprocket first and then gently turn pulley while applying tension on gear case pulley. Be careful belt is tracking correctly or it will cause damage to new belt. Place pulley guard by on with the two screws and reconnect hoses, drain hose and electrical plug. Finished. Read more...
Affresh Washing Machine Cleaner - 3 pack
$12.58
In Stock
Fix Number
FIX1960673
Manufacturer Part Number
W10135699
This front load washer cleaner removes odor-causing residue. Use it once a month and it will keep your machine fresh and clean. Package comes with 3 tablets.

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