KSSC36QTS05 KitchenAid Refrigerator - Instructions

Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.

power off, 3 phillips head screws on either side of freezer. unplg each board, plug new ones in completely. ( cannot mix them up, size difference) replace screws and enjoy ice cold beverages once again!!!!!!!!!

Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!

Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed

This built-in model requires complete removal of stainless steel door "Cover". A trim piece that covers the screws on the left side of the door requires lowering the refrigerator on to the rolling legs and moving it forward for access. The tipover strap on top of the refrigerator must be removed first. One the door is slowly lowered and then pulled out you need to remove the trim piece then remove the screws on the bottom, top, and lft side. Then remove the four screws from the internal side of the dispenser. With assistance slowly pull the entire front cover from the door which gives access to the internal electronic pad. Be very careful with the door cover as the edges are razor sharp stainless steel. Remove the electronic pad (4 socket screws) and move it to provide access to the motor bracket assembly. Remove assembly (2 screws) and replace with new. This includes removing the connector plug which came off easily. The replacement assembly was a new design from the original which appeared to be much better design. This was very simple to replace. Now the hardest part is "popping" the front door cover back on the front which is a two person job. I taped the trim attachment strips to the inside of the cover (left and bottom sides had the strip) so the screw holes would line up when the cover is replaced. All four sides must slide on at the same time with a slight advantage to the side with the handle. Note: this can be dangerous because of the sharp edges and very precise fit...a blood donation was required because of an errant hand and the quick snap in popping the door in place. Once its back on, reverse the process of replacing the screws and carefully moving back in to position and raising back up to previous height. I had very little information on how to do this so I did it slowly and deliberately so it took me about two hours. The dispenser now works better then ever and I have had no frost build up....I wish I had done it 4 years ago.

Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!

removed old bracket and replaced with new one - two screws and it was done - simple

After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!

Being too lazy to pull out the refrigerator out and unplug it, I turned it off at the fuse box. Opened the freezer door and unscrewed the three screws holding the sensor. Pulled the sensor out and unscrewed the board then unpluged it and removed it. Plugged in new board, screwed it in then replaced the three screws. Repeat on the other side. The most difficult part was getting to one of three screws on each side; it almost required a third hand to hold the flap door between the ice maker and the bin, while removing said screw. I must at say that this product is definitely over engineered.

It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!

I removed the cap from the filter pushed a lever and removed fliter. I replaced the old filter, removed the caps on the new one and slid it into channel after replacing the outer cap. I removed water from the spigot for 4 mins. and it was ready to go. I pushed the reset button to get the green light to come on.

Just put the new one in.

change light bulbs

I found an EXCELLENT video (see link below) that shows with great detail how to change out several parts in the water/ice dispenser area on the freezer door for KitchenAid or Whirlpool brand, side by side units. This made my repair so easy!

https://www.youtube.com/watch?v=yK8ZnbQQ8qU

Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.