KEMS309BSS00 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Chris from LAGO VISTA, TX
- Parts Used:
- WP74008369
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Oven temperature running higher than setting
This was easy to replace. I removed the oven door for easier access to the back of the oven. Removed two Phillips head screws that hold the burner element and disconnected the two wires on the burner element. I could have left the wires connected, but it was easier to extract the sensor with it out of the way. The only difficulty was fishing the sensor connector out through the hole. After that, easy peezy.
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- Customer:
- Carolyn from BURLESON, TX
- Parts Used:
- W10886919
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
Bulb entirely to small and unopened
Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit.
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961
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- Customer:
- Julie from BUCKEYE, AZ
- Parts Used:
- W11718046
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
wanted racks that were more stable
removed existing racks; slide new rack over both sides to the back.
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- Customer:
- Felix from GREER, SC
- Parts Used:
- W11724411
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The grill support, which is installed on the ceilling inside the microwave broke
The part is pushed against the ceiling into an opening and then turned 90 degree. That is is.
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- Customer:
- dan from Gallatin, TN
- Parts Used:
- WP74008369
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set, Wrench set
oven had error messages
I tryed to remove the sensor from the oven by removing the screws inside the oven. Unfortunatly, the plug for the sensor would not reach the inside of the oven. I had to remove the oven from the wall and remove the back cover to ac3ess the sensor wiring.
After that it was a snap.
After that it was a snap.
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- Customer:
- Robert from HEMET, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Broken glass tray
Just put it in
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- Customer:
- Roger from LYMAN, ME
- Parts Used:
- W11373838
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Open the carton and install turntabe glass tray.
Fool proof.
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- Customer:
- Gary from WALTON, KY
- Parts Used:
- W10886919
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
INTERIOR OVEN LIGHT
EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
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- Customer:
- James from MIAMI, FL
- Parts Used:
- W10660052
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Micro Wave Steamer
I spoke to Daily via the phone and I ordered a new steamer since my original steamer cracked over a period of time. No installation, no problems I just recently used it and works perfectly! Thank You!
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- Customer:
- Elena from HOUSTON, TX
- Parts Used:
- W11724411
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- Less than 15 mins
Part broken
We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope.
Requested refund and ordered directly from factory.
Requested refund and ordered directly from factory.
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- Customer:
- Andrew from LAKEVILLE, MN
- Parts Used:
- W11724411
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Grill support broke. Sounds like a common problem based on other’s comment.
Turn the grill support 90 degrees to the opening in ceiling of micro. Insert then turn back 90 degrees so the support is in-line with the slot. Hang the wire on the support. Hours of worry over what this was gonna cost me to get repaired, then a 45 second fix costing only 29 bucks.
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- Customer:
- Joyce from Conyers, GA
- Parts Used:
- W11724411
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The ceramic hanger that holds up the element for the convection over broke
Took about 10 seconds... turn the new ceramic holder sideways, push up in the hole, bring the element up to position and twist the ceramic piece 45 degrees into place to hold element. That's it!!! Very simple....
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- Customer:
- William from Carbondale, CO
- Parts Used:
- WP4449751
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
upper oven of wall oven would not heat suspected high temp limit switch
removed unit from cabinet tested switch it was OK checked wiring and found shorted out wire leading to switch. cut out bad section and spliced wire back together
problem solved
problem solved
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- Customer:
- Kerry from Carrollton, TX
- Parts Used:
- W10915651
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Part worn out
Could not complete the repair due to broken part when arrived. Reached out to service department but have not heard back. Maybe email did not go through due to pictures attached of part condition once arrived.
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- Customer:
- Alan from DENVER, CO
- Parts Used:
- WPW10335920
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Inner glass door on oven was broken
Simply unscrew four small screws on the top aluminum cover plate ((two on top and two on the side of the plate) and the glass easily slides out and is replaced with the new glass. Once the glass is replaced, you simply screw the cover plate back on.
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