11025132412 Kenmore Washer - Instructions
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- Customer:
- Allison from RICHFORD, NY
- Parts Used:
- W10528947
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
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- Customer:
- David from BLOOMINGTON, IN
- Parts Used:
- W10721967
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
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Wouldn't spin properly
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
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- Customer:
- John from BEAVER DAMS, NY
- Parts Used:
- W11307244
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
latch switch was not working
unfasten top from back, slide top forward and lift up, remove switch and cable (one piece), in stall new switch and cable, put top down and slide back, reinstall screws.
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- Customer:
- Michelle from Richardson, TX
- Parts Used:
- 72017
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
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- Customer:
- Jesusa from JEFFERSON CTY, MO
- Parts Used:
- W11130362
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Washer wobble during spin cycle.
Watched a video to get a general idea. Moved washer to garage. Raised lid, supported with s-hook and light chain. Front springs were easy, except no hole for the rod to hang in so used chain and small screwdriver through mounting hole. Back springs were not as easy. Finally removed the back panel to get to the rods. Bingo, much easier and only took 5 min to remove the back panel. reassemble and she works like a charm. Suggest to find a video reflecting your particular brand and model as all are similar but uniquely different. Easy project though.
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- Customer:
- William from JAX BCH, FL
- Parts Used:
- W11130362
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Replacing shock absorbers on Maytag washer
Used video provided,but while reinstalling shocks pull the shock absorbers thru holes in washer deck using a stiff wire or a metal coat hanger will also work. This made installation so much easier!
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- Customer:
- Andrew from SYLVANIA, OH
- Parts Used:
- W10528947
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Waher would not spin and made noise
Removed center cap, loosened center nut, pry lightly up on center plate and tap center nut. Center plate comes loose, remove nut, remove center plate. Pry lock clip out and remove, remove screw with electric impact (screw drive will work, but slower), remove drive hub. Install new drive hub (be sure to check screw hole alignment), install and tighten screws (be sure to follow a skip pattern and bring it down even), install lock clip, install center plate, install and tighten nut, replace center cap. Done!
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- Customer:
- Roy from BROOKLYN, NY
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Making loud noises.
The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you
Thank you
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Unbalanced washer
Unplugged, Removed rear screws
Pulled lid forward, and lifted, rested against wall
Removed rim piece, agitator, my wife cleaned them
Removed, replaced suspension rods one at a time, replaced plastic seats as I went
Removed old hub, cleaned and lubed gear and replaced, used a towel so screws did fall in the basin holes
Put back together
Used instructions to recalibrate
Tested it out, good to go
notes….the old parts don’t really appear damaged to the untrained eye, probably should send the bumper padding with this kit, the recal instructions were money!
Pulled lid forward, and lifted, rested against wall
Removed rim piece, agitator, my wife cleaned them
Removed, replaced suspension rods one at a time, replaced plastic seats as I went
Removed old hub, cleaned and lubed gear and replaced, used a towel so screws did fall in the basin holes
Put back together
Used instructions to recalibrate
Tested it out, good to go
notes….the old parts don’t really appear damaged to the untrained eye, probably should send the bumper padding with this kit, the recal instructions were money!
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Washing machine would not spin clothes, little to no agitation
Our 5 year old Kenmore washing machine broke. The first symptom was that the clothes would come out completely wet. This was due to no spin cycle. The second symptom was that the washing machine had little to no agitation. The lid still locked shut, there was no odor, and you could hear the machine running.
In the event a machine does not agitate or spin, the diagnostics on this website will lead you to believe that drive hub assembly or shift actuator is the problem. The drive hub assembly is by far the more common repair (the pieces are made of plastic and are designed to wear out). If you are torn, go with the drive hub kit repair. That's what it was.
There were some surprises after carefully watching the how to video. First, the agitator in my machine was very tall and required a socket wrench extension to reach the drive hub nut. This will require two sets of hands. Second, the drive hub nut was stuck to the point where I nearly gave up. WD-40 and degreaser did not work to loosen. I ended up pouring a half teaspoon of powdered soap onto the stuck nut to get more grip on the nut. This, along with two sets of hands, got it loose. Third, calibrating machine was barely touched on in the video but this is extremely difficult, the instructions that come with the part were insufficient, and the videos on the internet are not that good. In the end, I'm not sure that the machine ever calibrated. In essence, the machine is re-calibrated by turning the switch in a specific sequence of right to left. Lights are then supposed to flash. This never did anything. I ended up opening and shutting the lid 10 times in 10 seconds as this was allegedly a way to recalibrate.
Note: 2018 and later washing machines suck because of California and the federal government rules and pressure to make them "green". Well, they don't work that well anymore as a result. Keep this in mind when you vote.
In the event a machine does not agitate or spin, the diagnostics on this website will lead you to believe that drive hub assembly or shift actuator is the problem. The drive hub assembly is by far the more common repair (the pieces are made of plastic and are designed to wear out). If you are torn, go with the drive hub kit repair. That's what it was.
There were some surprises after carefully watching the how to video. First, the agitator in my machine was very tall and required a socket wrench extension to reach the drive hub nut. This will require two sets of hands. Second, the drive hub nut was stuck to the point where I nearly gave up. WD-40 and degreaser did not work to loosen. I ended up pouring a half teaspoon of powdered soap onto the stuck nut to get more grip on the nut. This, along with two sets of hands, got it loose. Third, calibrating machine was barely touched on in the video but this is extremely difficult, the instructions that come with the part were insufficient, and the videos on the internet are not that good. In the end, I'm not sure that the machine ever calibrated. In essence, the machine is re-calibrated by turning the switch in a specific sequence of right to left. Lights are then supposed to flash. This never did anything. I ended up opening and shutting the lid 10 times in 10 seconds as this was allegedly a way to recalibrate.
Note: 2018 and later washing machines suck because of California and the federal government rules and pressure to make them "green". Well, they don't work that well anymore as a result. Keep this in mind when you vote.
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- Customer:
- Brian from CONROE, TX
- Parts Used:
- W11130362
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
On spin cycle the washer would bounce all over the was room
I watched the supplied video when I purchased the parts
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- Customer:
- Doug from EAU CLAIRE, MI
- Parts Used:
- W10528947
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
The tub would spin but it was weak. The splines were stripped on the drive hub.
Pulled the agitator, un-screwed the drive hub, cleaned the splines on the transmission, vacuumed the debris out of the tub. The repair video said to put towels or something down in the tub so if you drop a screw it will catch it. Put it back together and re-calibrated it. It didn't want to go into the calibrate mode until i moved the mode switch all the way to the left and then right first. Good quality factory parts!
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- Customer:
- EVAN from STOCKTON SPGS, ME
- Parts Used:
- W11307244
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
FAULTY LATCH-WASHER WOULD NOT GO INTO SPIN MODE
THE NEW LATCH COMES WITH A NEW BEZEL ATTACHED, WHICH MOUNTS TO THE TOP OF THE WASHER, JUST UNDERNEATH THE LID. BECAUSE THE ORIGINAL BEZEL WAS IN PERFECT CONDITION AND DIFFICULT TO REMOVE, I DECIDED TO REMOVE THE BEZEL ON THE NEW LATCH, AND USE THE ORIGINAL ONE. THIS WOULD HAVE TO BE DONE REGARDLESS IN ORDER TO INSTALL THE NEW LATCH. REMOVING THE BEZEL WAS DIFFICULT DUE TO ALL THE LOCKING TABS THAT KEEP IT IN PLACE. I HAD TO RESTRAIN THE SLIDING SWITCH PARTS WHILE I REMOVED TO BEZEL TO AVOID THE ASSEMBLY FROM COMING APART. ONCE I SNAPPED THE NEW LATCH TO THE EXISTING BEZEL, THE ASSEMBLY WORKED FINE. TAKE TIME TO STUDY HOW THE LATCH ASSEMBLY IS ATTACHED TO THE BEZEL SO THAT YOU DON'T BREAK SOMETHING. USE A VERY SMALL SCREWDRIVER TO PRY BACK THE PLASTIC TABS IN ORDER TO RELEASE THE BEZEL FROM THE LATCH ASSEMBLY.
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- Customer:
- Charlie from OAKWOOD, OH
- Parts Used:
- W11307244
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Whirlpool builds junk lid switches don't lasting when you have suffered water! About every 3 months it goes out! Repairman won't come to fix so I do it myself!
Unplug washer
Take back panel off
Un plug lid switch
Take screwdriver snap out switch
Snap in New switch
Plug it in
Replace back panel plug in washer
Wash
Take back panel off
Un plug lid switch
Take screwdriver snap out switch
Snap in New switch
Plug it in
Replace back panel plug in washer
Wash
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