41741122410 Kenmore Washer - Instructions

This was one of the simpliest repairs I have ever done taking less than 5 minutes to complete. On the inner door I removed the two screws that hold the plastic catch in place. I then removed the broken catch and put the new catch in place. Finally I replaced the two screws that hold the catch in place and it was done.

I removed the broken door catch, which consisted of removing two screws, making it a snap to do, all you needed was a screw driver, and replaced it with the new one using the same screws, This took about 5 mins. to do and was very simple. Turning the machine into a working washer again. : )
After looking all over for the part,and not finding it I was thrilled when you carried the part. Even though the machine is old, it works great. Thank you for the selection of all the parts you carry and how you make it so easy for us to find what we need. , and having it in stock, which was mailed right away, so I could replace the catch and have the washer back in use in less than a week. Thank you

The striker is really easy to replace. Remove 2 #3 phillips screws, replace the striker part, and tighten the screws.

It got more complicated when too many striker tips broke off inside the latch assembly and prevented the tip of the new striker from going inside. To get at the latch assembly, I had to remove the big rubber gasket that connects the drum to the frame of the machine. I removed this at the drum end. Big mistake! It took two of us to get the gasket back onto the drum, and I had to take the frame end of the gasket off anyway. That end is a lot easier to put back on. Anyway, I finally got to the latch assembly, which attaches to the machine with two screws. It has 3 connectors and the housing is a grey plastic clamshell that latches in 3 places. It came apart and parts came out. Jamming the latches open and very gently prying the clamshell open may let you escape the small parts barrage. Once I got everything back together, it all worked.

Unfortunately, the story doesn't end there. This machine has broken 4 strikers. They break during the wash cycle. Taking a cue from a previous DIY description on this site, I took the hinge apart. It looks like there is a part missing, because there isn't anything that keeps the door aligned with the rest of the machine. The door drops down as low as it can go on the hinge pin and the plastic of the door frame rides directly on the arm of the hinge part. I've shimmed it up about 3/16" temporarily, and it seems to work, but I can't escape the idea that I shouldn't have to do this...

Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.

Simply removed several screws around inner glass Then part set right into place. replaced all the screws and was completed.

The washer door wouldn't shut. I saw the top piece of the plastic catch appeared to have a broken section. I looked online at the replacement part needed (this was the most difficult part of the process). I unscrewed the old piece and replaced it. No problems. I suspect that this is an engineered flaw with the machine to encourage more unit sales (it could be metal for instance). So fix it and feel clean!

Unscrewed two screws, replaced door striker and screwed the same two screws back in! I was done in less than 3 minutes!

I unclipped the old drawer parts from the broken drawer and replaced the old parts onto the new drawer and slid the whole drawer back in the washing machine. It took longer to type this that it did to repair the washer. No tools needed at all.

Remove 3 screws to remove door and remove all screws on back of door and had to pry up on the cover - new hinge assy set in ok and reasemble was easy but new hinge assy didn’t quite match mounting holes so a bit difficult to line back up

2 screws and about 48 seconds of work. very easy.

door not level son slammed shut and door strike broke

Replaced the hinge. Took old one off, put new one on.
I did not need to use new screws so I have returned them for a refund. Old ones were just fine.
Customer service was excellent, providing a return label, letter and simple instructions for the refund. Waiting for it to credit on my account.

The store I bought the washer from was going to charge $150 service call and over $60 for the part. I searched on the internet and found what i needed at partselect.com. The part was under $7 and the shipping cost more than the actual part. 2 screws, 1 screwdriver and it was fixed. Thanks!

My 10 yr old son removed the two screws, placed the new strike on, and screwed it back into place!! So easy a child did it!!

2 screws off and put new striker in and replaced the screws